# Submit your tool to SmartCustomer (formerly Sitejabber)

> Sitejabber now redirects to SmartCustomer, a consumer review site for online businesses. A company claims a free profile for its domain and can pay for review collection and Google review syndication.

- Website: https://www.smartcustomer.com
- Submit at: https://biz.smartcustomer.com/register
- Type: directory
- Free profile; paid plans by quote, nofollow link, DR 81
- For: SaaS
- Facts checked: 2026-11-13

## Is SmartCustomer (formerly Sitejabber) worth it?

Low priority for most software makers. Reviews here are mostly about online shops and consumer services, and the Visit Business link is nofollow and goes through an internal redirect. Claiming the free profile is still worth a few minutes if one already exists for your domain, so you can reply to complaints. The paid plans are built for ecommerce review collection and Google Seller Ratings, and prices are not published.

## Who should submit to SmartCustomer (formerly Sitejabber)?

Suits consumer apps, subscription services and online stores that sell directly to the public. Does not suit B2B SaaS, developer tools or early products without a customer base, since buyers of those tools rarely check this site.

## What you need before you submit

- A website on your own domain
- A free business account
- Customers willing to write reviews

## How to submit

1. Search your domain on smartcustomer.com
2. Create a business account at biz.smartcustomer.com/register
3. Claim the profile for your domain
4. Reply to existing reviews
5. Ask for a quote if you want paid review collection

## Pros

- Free profile claim
- Profiles can appear in brand reviews searches
- The site says 2 million+ monthly users

## Cons

- Outbound link is nofollow through /redir-external
- Audience is mainly ecommerce shoppers
- Paid plan prices are not published

## Tips

- Check whether a profile for your domain already exists before signing up
- Reply to negative reviews publicly
- Do not pay for a plan unless you sell to consumers

## Questions

### How much does it cost to list a tool on SmartCustomer (formerly Sitejabber)?

Listing a tool on SmartCustomer (formerly Sitejabber) is free profile; paid plans by quote.

### Does SmartCustomer (formerly Sitejabber) give a dofollow link?

No. Its links are nofollow: a listing can send visitors, but passes no ranking signals.

### Does SmartCustomer (formerly Sitejabber) ask for a backlink or a badge?

No. It lists a tool without asking for a badge or a link back.

### What happened to Sitejabber?

sitejabber.com now redirects to smartcustomer.com, and review pages moved to the same paths there.

### Is the SmartCustomer link dofollow?

No. Checked in November 2026: the Visit Business link on review pages points to an internal redirect with rel nofollow noopener.

### What does it cost?

Claiming the profile is free. Paid plans (Liftoff, Accelerate, Ascend, Custom) are sold by quote with no public prices.

## Alternatives to SmartCustomer (formerly Sitejabber)

- [Behance](https://another.directory/where-to-launch/behance)
- [Linktree](https://another.directory/where-to-launch/linktree)
- [Trustpilot](https://another.directory/where-to-launch/trustpilot)
- [Dribbble](https://another.directory/where-to-launch/dribbble)
- [Docker Hub](https://another.directory/where-to-launch/docker-hub)
- [Docker MCP Catalog](https://another.directory/where-to-launch/docker-mcp-catalog)
- [about.me](https://another.directory/where-to-launch/about-me)
- [FinancesOnline](https://another.directory/where-to-launch/financesonline)

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DR: Domain Rating by Ahrefs (https://ahrefs.com/).

From Another Directory (https://another.directory/where-to-launch). Another Directory gives every tool a page that says what it does, who it's for and what it costs. List a tool at https://another.directory/submit, or have an AI agent do it: https://another.directory/submit.md