Is Trustpilot worth it?
Useful for consumer facing and SMB SaaS where buyers check reviews before paying, less so for developer tools. The free plan covers claiming the profile, replying and 50 automated review invitations a month, which is enough for a small product. The website link is nofollow, so treat it as trust and brand search coverage, not SEO. Paid plans start at $319 per month per domain on 12 month contracts, which is too much for most small makers.
Who should submit to Trustpilot?
Suits B2C apps, ecommerce tools, subscription software and SMB SaaS with paying customers who can leave reviews. Does not suit pre launch products, B2B tools whose buyers read G2 or Capterra instead, or makers who mainly want backlinks.
What you need before you submit
- A live website on your own domain
- A business account, free
- Verification that you control the domain
- Real customers to invite; reviews must follow Trustpilot guidelines
How to submit to Trustpilot
- Search your domain on trustpilot.com; a profile may already exist
- Create a free business account at business.trustpilot.com
- Verify the domain and claim the profile
- Add logo, description and category
- Send review invitations to recent customers and reply to reviews
Trustpilot: pros and cons
Pros
- Free plan with 50 automated invitations a month
- Profiles often rank for brand name plus reviews searches
- The site says 1.17+ million businesses have reviews there
Cons
- Website links are nofollow
- Anyone can create a profile for your domain and post reviews
- Paid plans start at $319 per month per domain with 12 month contracts
- Offering incentives for reviews breaks the rules
Tips for Trustpilot
- Claim the profile before negative reviews pile up unanswered
- Invite customers right after a successful moment in the product
- Reply to every negative review with a fix
- Use the free TrustBox widget on your site
Questions about Trustpilot
How much does it cost to list a tool on Trustpilot?
Does Trustpilot give a dofollow link?
Does Trustpilot ask for a backlink or a badge?
How long does Trustpilot take to list a tool?
Is Trustpilot free for software companies?
Is the Trustpilot link dofollow?
Can I remove a profile for my product?
Facts checked . DR: Domain Rating by Ahrefs, checked . DR 4 is Ahrefs' new model, shown on ahrefs.com from 1 December 2026. DR changes; check a place before you pay for it.