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Submit your tool to SmartCustomer (formerly Sitejabber)

Sitejabber now redirects to SmartCustomer, a consumer review site for online businesses. A company claims a free profile for its domain and can pay for review collection and Google review syndication.

Go to the submit page Nofollow link Free profile; paid plans by quote

Is SmartCustomer (formerly Sitejabber) worth it?

Low priority for most software makers. Reviews here are mostly about online shops and consumer services, and the Visit Business link is nofollow and goes through an internal redirect. Claiming the free profile is still worth a few minutes if one already exists for your domain, so you can reply to complaints. The paid plans are built for ecommerce review collection and Google Seller Ratings, and prices are not published.

Who should submit to SmartCustomer (formerly Sitejabber)?

Suits consumer apps, subscription services and online stores that sell directly to the public. Does not suit B2B SaaS, developer tools or early products without a customer base, since buyers of those tools rarely check this site.

What you need before you submit

  • A website on your own domain
  • A free business account
  • Customers willing to write reviews

How to submit to SmartCustomer (formerly Sitejabber)

  1. Search your domain on smartcustomer.com
  2. Create a business account at biz.smartcustomer.com/register
  3. Claim the profile for your domain
  4. Reply to existing reviews
  5. Ask for a quote if you want paid review collection

SmartCustomer (formerly Sitejabber): pros and cons

Pros

  • Free profile claim
  • Profiles can appear in brand reviews searches
  • The site says 2 million+ monthly users

Cons

  • Outbound link is nofollow through /redir-external
  • Audience is mainly ecommerce shoppers
  • Paid plan prices are not published

Tips for SmartCustomer (formerly Sitejabber)

  • Check whether a profile for your domain already exists before signing up
  • Reply to negative reviews publicly
  • Do not pay for a plan unless you sell to consumers

Questions about SmartCustomer (formerly Sitejabber)

How much does it cost to list a tool on SmartCustomer (formerly Sitejabber)?
Listing a tool on SmartCustomer (formerly Sitejabber) is free profile; paid plans by quote.
Does SmartCustomer (formerly Sitejabber) give a dofollow link?
No. Its links are nofollow: a listing can send visitors, but passes no ranking signals.
Does SmartCustomer (formerly Sitejabber) ask for a backlink or a badge?
No. It lists a tool without asking for a badge or a link back.
What happened to Sitejabber?
sitejabber.com now redirects to smartcustomer.com, and review pages moved to the same paths there.
Is the SmartCustomer link dofollow?
No. Checked in November 2026: the Visit Business link on review pages points to an internal redirect with rel nofollow noopener.
What does it cost?
Claiming the profile is free. Paid plans (Liftoff, Accelerate, Ascend, Custom) are sold by quote with no public prices.

Facts checked . DR: Domain Rating by Ahrefs, checked . DR 4 is Ahrefs' new model, shown on ahrefs.com from 1 December 2026. DR changes; check a place before you pay for it.

Alternatives to SmartCustomer (formerly Sitejabber)

All places to launch
Alternatives to SmartCustomer (formerly Sitejabber), highest DR first
DR Place Link
94 DR 4: 94 Behance

Behance is Adobe's portfolio network for creatives. A software maker can publish a case study project showing the product's UI, brand or app design, with a profile link to the product site.

directory · Free; Behance Pro optional (13.15 EUR/mo shown)

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94 DR 4: 94 Linktree

Linktree is a link-in-bio service that gives each account a page at linktr.ee/yourname listing several links. A maker can create a page for the product or the founder and link it from social profiles.

directory · Free; paid plans from about $6/mo

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94 DR 4: 93 Trustpilot

Trustpilot is a public review platform where customers rate businesses by domain. A software company claims its free profile, invites customers to leave reviews and replies to them.

directory · Free plan; Plus from $319/month per domain

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93 DR 4: 93 Dribbble

Dribbble is a design community where designers post shots of UI, apps and brand work. A software maker can post shots of the product's interface and keep a profile that links to the product site.

directory · Free; Pro from $4/mo billed yearly

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92 DR 4: 91 Docker Hub

Docker Hub is the default public registry for container images. Any Docker account can create unlimited public repositories for free, push images, and publish a Markdown overview with links. Repository pages show pull counts, stars, tags and categories, and they appear in Docker Hub search and on Google.

directory · Free: unlimited public repos on the Personal plan

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92 DR 4: 91 Docker MCP Catalog

Docker's catalogue of MCP servers, shown on Docker Hub and inside the MCP Toolkit in Docker Desktop. Entries are added by pull request to the docker/mcp-registry GitHub repository and reviewed by the Docker team.

directory · Free, by pull request on GitHub

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90 DR 4: 91 about.me

about.me is a personal homepage builder that gives each user a one-page profile at about.me/yourname. A maker can create a founder profile with a headline, bio and buttons that link to the product.

directory · Free; Standard $60/yr, Pro $90/yr

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87 DR 4: 87 FinancesOnline

FinancesOnline is a B2B software review and comparison site with category rankings, reviews and alternatives pages. Vendors request a listing through a sales form that asks for a monthly advertising budget.

directory · Free request; paid promotion by quote

No link